PAYMENT POLICY

Effective Date: January 8, 2025

At Vachmast Glasni, we are committed to providing a seamless shopping experience for our valued customers. This Payment Policy outlines the accepted payment methods, payment processing details, and additional terms to ensure clarity and transparency when you choose to shop with us.

1. Accepted Payment Methods

To provide flexibility and convenience, we accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

  • Online Payment Platforms: PayPal, Apple Pay, and Google Pay.

  • Bank Transfers: Available upon request for bulk or custom orders.

  • Cash Payments: Only available for in-person pickups at our San Jose location.

If you encounter any issues with your preferred payment method, please contact us at (408) 223-7156 or email us at info@vachmastglasni.com for assistance.

2. Payment Security

Your security is our priority. All online transactions are processed through encrypted and PCI-compliant payment gateways to protect your financial information. Vachmast Glasni does not store your payment details directly. For added security:

  • Always verify that you are using our official website: https://vachmastglasni.com/.

  • Never share sensitive payment information through email or social media.

3. Payment Processing Time

  • Online Payments: Payments made through credit cards, debit cards, or online platforms are processed instantly. You will receive a confirmation email once the transaction is successful.

  • Bank Transfers: May take up to 3 business days to process. Please provide the transaction reference number to avoid delays.

  • Cash Payments: Payment is completed at the time of pickup.

Orders will only be processed and shipped after full payment is received and verified.

4. Refunds and Disputes

At Vachmast Glasni, customer satisfaction is our goal. If you need a refund or have concerns about a payment:

  • Refund requests can be initiated within 14 days of the purchase date.

  • Approved refunds will be credited back to the original payment method within 7-10 business days.

  • For disputes or unauthorized charges, contact our customer support at (408) 223-7156 or info@vachmastglasni.com.

5. Payment Policy Updates

Vachmast Glasni reserves the right to update this Payment Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our payment practices.

For further inquiries or assistance, please contact our customer service team:

Thank you for choosing Vachmast Glasni! We value your trust and look forward to serving you.